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Warranty Administrator

Wixom, Michigan
Job Type
1 Aug 2022

$16 - 17/hr 

General RV has an immediate need for Warranty Proccesors in Wixom, MI. 


What's in it for you? When you join our team, you become part of the General RV family. It's more than a job - it's the opportunity to build a career, make a difference, and be part of an exciting industry.


The Warranty Processor plays in important role within the service team by ensuring payment is received from manufactures due to repairs being made under warranty. With locations throughout the country, our Warranty team reports out of our headquarters and provides warranty processing for all locations.


  • Partner with store service teams to review warranty work orders for accuracy and bill appropriate warranty providers.
  • Ensure warranty claims are submitted to manufacturers while complying to specific manufacturer guidelines.
  • Actively monitor claim status to ensure monies are received in a timely manner and identify any outstanding warranty payments.
  • You will manage claim shortages from the manufacturer and provide explanation to leadership on why the claim has been shorted.
  • Assist in obtaining technical documentation and diagrams from manufacturers on how to complete certain warranty repairs when requested from service teams.
  • You will partner with leadership to identify and set production goals around the warranty claims process.
  • Other duties as assigned by management.


  • High School diploma or equivalent
  • 2 years of office experience in a fast-paced environment
  • Previous Warranty processing experience with Auto, RV, or powersports preferred but not necessary 
  • Must have strong and proven writing abilities
  • Highly developed verbal communication skills
  • Strong organizational skills, attention to detail, and ability to work well under pressure in order to achieve deadlines.
  • Ability to effectively work independently and within a team.



  • Self-motivation - A team player, who takes ownership, creates solutions and drives for results to get the job done.
  • Hustle - Strong multi-tasking, time management and prioritization to manage multiple initiatives at once.
  • Competitive - Our Company has consistently reached new records year after year, and as a result we look for employees that are interested in continuing that trend.
  • Attitude - General RV believes in out-working our competition and having fun while doing it! A positive and attitude willingness to work hard will serve you well. 



General RV offers the opportunity to build a career, make a difference, and be part of an exciting industry. We boast a comprehensive benefits package that includes medical, dental, vision, life insurance options, paid vacations and a 401k with company matching. 


About General RV

General RV was founded when Abe Baidas converted a Detroit gas station into a small RV sales and manufacturing facility in 1962. From those humble roots, we've grown into the nation's premier RV dealer. We've helped millions of families experience the RV lifestyle. With the support of our talented employees, General RV now operates fourteen Supercenters in seven states in addition to an inspection facility in Indiana. We are proud of our history and are now in the third generation of family ownership. Since 2014, General RV Center has been named by Crain's Detroit as one of Michigan's largest and fastest growing privately held companies.



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  • Job Reference: 673874038-2
  • Date Posted: 1 August 2022
  • Recruiter: General RV Center
  • Location: Wixom, Michigan
  • Salary: On Application
  • Sector: Science & Technology
  • Job Type: Permanent