PR & Communications Representative
We're pleased to announce 4-6 new and exciting opportunities to join our PR and Brand Marketing team right here in Dublin, OH!
If you're interested in learning brand marketing, public relations, customer service & low-pressure sales, want to improve your sales skills we want to meet you! At Lightyear, we firmly believe that every individual should be given the opportunity to develop their skills and grow based on their efforts. For that reason, we are always looking for the next rising star to join our team.
We're expanding our PR Events team to keep up with the increasing demand for our direct marketing services. Our face-to-face marketing strategy is the fuel that lights up brands and brings what we call the human touch. Our attention to detail-style marketing allows us to connect with customers in a way that they've never been reached before.
PR & Communications Representative Responsibilities:
Your time at Lightyear will be guided by your career objectives, but all of our PR & Communication Representatives get actively involved in our campaigns. You'll be working with the existing PR Events team to:
- Speaking with our client's existing and future customers face-to-face
- Building relationships and establishing rapport and trust with customers
- Taking the initiative to speak with customers that look curious or interested
- Using open and interactive communication to engage customers in conversation
- Identifying and assessing customers' needs quickly and effectively by asking questions
- Aiming to achieve customer satisfaction in all situations
- Providing accurate, valid, and complete product or service information
- Helping our clients to acquire new customers when the timing is right
- Keeping records of customer interactions and processing sales for new customers
Growth & Training:
At Lightyear, we believe in growth. Growth not only for us but for you. We try our best to educate, inspire, and challenge you to become the best version of yourself. One of the things we pride ourselves on is being able to offer everyone that comes through our doors the opportunity to improve their skills. Regardless of background or experience, we provide everyone with the same chance to learn, develop and grow. Your training will be structured and tailored to your experience and career objectives.
Hours, Pay & Perks:
This position requires full-time hours because the more you put in, the more you get out. We'd prefer long-term working relationships but can accommodate some short-term situations also. Account Managers receive weekly pay, a combination of a base plus commissions + bonuses. Additional perks include growth, travel, competition, fun, & diversity.
Before sending us an application, please make sure you qualify!
Firstly, you'll need to be 18+ due to the nature of the role and the transactions you'll be completing on behalf of our clients. You'll also need to be authorized to work in the USA as we're unable to provide sponsorship to overseas applicants.
Secondly, our office is located in Dublin, OH and all applicants are required to visit the office each day for training, marketing materials, and more. This is NOT a WFH position; our clients hire us specifically for the in-person customer experience our team delivers.
Lastly, although customer service experience isn't necessarily required, it does help with the learning curve if applicants have at least one year's worth of experience working with customers face-to-face or have done volunteer work, community projects, or something similar involving engaging in conversation with the general public. Those without any related experience should be prepared to expand their comfort zones when it comes to speaking with people.
Please send us a copy of your resume and any information you think will be relevant like your availability or career objectives. We review applications on a regular basis, so you should hear back from us within a matter of days not weeks or months!
Thanks for considering our position - we look forward to growing with the next generation of PR experts!