Job Title: Lead Information Specialist
Contract Status: Permanent
Salary: £36,300 - £44,383
Location: 23 Portland Place, London / One Westfield Avenue, Stratford London / Edinburgh office
We have a hybrid working approach which for most roles means a mix of office based and remote working
Working life doesn't always have to be 'nine to five' and we support flexible working wherever possible. Please chat to our resourcing team about the flexibility we could offer for this role.
Our vision is safe, effective and kind nursing and midwifery that improves everyone's health and wellbeing. As the professional regulator of more than 725,000 nursing and midwifery professionals, we have an important role to play in making this a reality.
Our core role is to regulate. First, we promote high professional standards for nurses and midwives across the UK, and nursing associates in England. Second, we maintain the register of professionals eligible to practise. Third, we investigate when nursing or midwifery care goes wrong - something that affects less than one percent of professionals each year.
To regulate well, we support our professions and the public. We create resources and guidance that are useful throughout people's careers, helping them to deliver our standards in practice and address new challenges. We also support people involved in our investigations, and we're increasing our visibility so people feel engaged and empowered to shape our work.
Regulating and supporting our professions allows us to influence health and social care. We share intelligence from our regulatory activities and work with our partners to support workforce planning and sector-wide decision making. We use our voice to speak up for a healthy and inclusive working environment for our professions.
Check out our NMC LinkedIn page here for an insight into the NMC, our vacancies and the world of healthcare regulation
About the role
The Lead Information Specialist will play a key role within the Customer Information and Data Requests team. We are seeking an individual who can use their extensive knowledge of the General Data Protection Regulations (GDPR) 2018 and Freedom of Information Act (FOIA) 2000 I legislation to ensure that complex statutory information requests are handled appropriately and in line with the organisation's processes.
Within this role you will deputise for the Customer Information and Data Requests Manager, lead on complex requests and will conduct internal reviews. Seeking opportunities to enhance services to our customers will be key as well as promoting transparency across the organisation.
- Demonstrable ability to respond to complex statutory information requests under GDPR and FOIA
- Good experience of letter and report writing in response to complex issues.
- Good experience of working to challenging timescales
- Numerate with the ability to interpret and compile statistics.
- Extensive knowledge of the FOIA and GDPR with the ability to advise staff and apply the legislation to an expert level
- IT skills including proficiency in Microsoft Office Word, Excel and PowerPoint and the ability to operate and maintain databases
- Good verbal and listening communication skills with the ability to lead and engage participants in meetings
- Negotiations skills with the ability to persuade and influence others
Why work for the NMC?
Our people are at the heart of everything we do. We aim to recruit the right people in the right places and we value the contribution they make to the success of our organisation. In return, we offer a comprehensive and competitive benefits package. To find out further information, please look at our benefits page.
For more information about the role please read the job description and the person specification.
Please click on the apply button at the top or bottom of this advert, where you will be taken through our application process and asked to submit your experience in line with the criteria detailed in our person specification, the job description and advert. Please note, we do not accept incomplete applications or CV's as part of our application process.
If you need to make an application in a different format due to a disability or health condition, please let the team know.
For any application related queries please contact
Closing date for completed applications: 27 September 2022
Interview Date: 10 October 2022
Please note, if we receive a high level of applications, we may choose to close this advert early. We encourage you to complete your application as soon as possible to avoid disappointment.
Interviews will be held on a virtual basis and this will include a video interview, and possible telephone interview and/or on-line assessments. Again, all details of this will be given to you if you are shortlisted for the role.