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Application Support Specialist (AMS)

Location
Princeton, New Jersey
Job Type
Permanent
Posted
29 Jul 2022
Location: Princeton, NJ
Description: Our client, a leading Insurance company, is currently seeking an Application Support Specialistto join their team.

Please email resumes to Patrick Mckelvey at jmckelvey

This successful candidate will have the following background:

The Application Support Specialist has deep functional and technical knowledge of the applications and the application landscape in the scope of his/her responsibility. Provides application maintenance and support services to users or to service delivery functions and contributes to the smooth operations of a dedicated application or application class.


Responsibilities The key sourcing contact between the various Business Solutions function/service and the AMS vendor Identifies technical-related requirements Has knowledge of user base for the product Responsible for the technical direction of application For Third Party Software, facilitates coordination between the AMS vendor and Third Party software vendor For Third Party Software, coordinates contract administration and procurement activities Has knowledge and understanding of product/application license requirements in conjunction with IT Administration Has good understanding and ability to manage license costs for the products, as well as managing budgets, forecasts and actuals for AMS vendor for the respective application areas Manages the entire life cycle of the application from introduction to the environment to completion of Phase Out Ensures the application goes through the De-Commissioning process when the product is being retired Vendor Management Related Responsibilities

Qualifications: Strong negotiation skills are required to deal with vendors on contractual and services issues. Deep functional and technical knowledge of applications Experience in, and understanding of, the following technologies: C#, .NET Framework, Oracle, SQL Server Helpful if there is experience and / or understanding of the following: PeopleSoft CRM, ASP.NET MVC, Power Builder, SQL Server Reporting Services, JQuery, JavaScript. A good understanding of onshore and offshore sourcing models and outsourcing best practices is required. Position requires knowledge of various IT technical areas and disciplines Must manage the vendor and the services to the key service levels on a daily basis. Good communication and teamwork skills are required to work with multiple internal and external partners including local Application and Infrastructure teams. The position entails significant interaction with other IT functions and Business

The Judge Group is a privately-owned, leading professional services firm, providing technology, talent and learning solutions to businesses around the globe. Judges expertise is positioned at the crossroads of people and technology - two of the most important aspects of successful business today. Our solutions are successfully delivered through a workforce of 4,500+ professionals and an international network of more than 30 practice offices. The Judge Group prides itself on delivering services of exceptional quality and value while upholding our commitment to customer service. Find out more information at .
Contact: This job and many more are available through The Judge Group. Find us on the web at
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Details

  • Job Reference: 671207051-2
  • Date Posted: 29 July 2022
  • Recruiter: The Judge Group Inc.
  • Location: Princeton, New Jersey
  • Salary: On Application
  • Sector: I.T. & Communications
  • Job Type: Permanent