Our client, a leading Insurance company, is currently seeking an Application Support Specialist
to join their team.
Please email resumes to Patrick Mckelvey at jmckelvey This successful candidate will have the following background:
The Application Support Specialist has deep functional and technical knowledge of the applications and the application landscape in the scope of his/her responsibility. Provides application maintenance and support services to users or to service delivery functions and contributes to the smooth operations of a dedicated application or application class.
Responsibilities The key sourcing contact between the various Business Solutions function/service and the AMS vendor Identifies technical-related requirements Has knowledge of user base for the product Responsible for the technical direction of application For Third Party Software, facilitates coordination between the AMS vendor and Third Party software vendor For Third Party Software, coordinates contract administration and procurement activities Has knowledge and understanding of product/application license requirements in conjunction with IT Administration Has good understanding and ability to manage license costs for the products, as well as managing budgets, forecasts and actuals for AMS vendor for the respective application areas Manages the entire life cycle of the application from introduction to the environment to completion of Phase Out Ensures the application goes through the De-Commissioning process when the product is being retired Vendor Management Related Responsibilities
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